Christine Churchill, Founder and CEO, Customer Service Institute of America, was interviewed on the Mission Matters Business Podcast by Adam Torres. In this insightful interview, Christine Churchill, Founder and CEO of the Customer Service Institute of America walks us through the varying aspects of the customer experience and highlights the growing need for providing the most effective experience to customers and employees alike.
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source: https://missionmatters.com/christine-churchill-explains-the-importance-of-a-good-customer-experience/
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