April 13, 2023

Wing Assistant Launches Medical Scribe Solution for US Physicians

Dedicated, HIPAA-Compliant Scribes Provide Unparalleled Assistants to Healthcare Providers

BERKELEY, CA—Wing Assistant, a leading provider of AI-powered virtual assistants, announced today the launch of its new Medical Scribe service, which will revolutionize the healthcare industry by enhancing the efficiency and accuracy of medical documentation.

Wing offers a dedicated assistant, customer success manager, quality control supervision, on-demand training facilities, complimentary work management app, and more. The company's scribe solution is designed to help healthcare providers streamline patient care by delegating transcription and other administrative tasks to Wing's remote scribes.

With Wing's scribe solution, healthcare providers can rely on a dedicated, HIPAA-compliant scribe who will work 80 to 160 hours per month and only handle tasks assigned by the provider. Wing's scribes are connected to trainers and supervisors who are ready to help them understand new tasks and tools as needed. Additionally, Wing provides an in-app training module that allows clients to create/upload their training materials or request focused training programs for their scribe, managed by Wing.

The medical scribe service offered by Wing Assistant is designed to enable healthcare providers to focus on providing high-quality care to their patients. The service provides a remote medical scribe who will document the patient encounter, capturing critical information such as patient history, current symptoms, and treatment plans. This frees up the healthcare provider's time, allowing them to spend more time with the patient, rather than taking notes.

The use of medical scribes has been shown to improve the efficiency of healthcare providers, reduce errors in medical documentation, and increase patient satisfaction. Wing Assistant's medical scribe service is powered by advanced AI technology, ensuring that the scribes are highly accurate and efficient in their work.

"We are thrilled to be launching our new medical scribe service," said Piash Alam, Wing’s Vice President for Growth. "We believe that this service will make a significant difference in the healthcare industry, enabling healthcare providers to focus on what they do best - providing care to their patients. With our first-in-class AI-assisted service we are confident that our medical scribes will provide the highest level of accuracy and efficiency, improving healthcare outcomes for all."

About Wing Assistant

Wing Assistant is the world's #1 fully managed virtual assistant service, providing startups with an end-to-end solution for finding remote talent to help them focus on their core activities by taking over recurring work. Wing clients get a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and collaboration.

Wing is the only mobile on-demand concierge service app in the space that learns about the user and leverages AI to improve its service. Clients can use the app to share to-do lists and workflows to their assistant. They may also record video instructions and share credentials with their assistants through the app.