In this digital age, network speed is important for daily activities like streaming videos, online gaming, video conferencing and browsing the internet. Slow network speed can disrupt these activities and lead to frustration and reduced productivity.
Slow Network Symptoms
Buffering During Streaming
One of the most obvious symptoms of slow network speed is buffering during video streaming on YouTube, Netflix or Amazon Prime.
Lag in Online Gaming
Gamers experience lag during online games which can be disastrous for the gaming experience especially in competitive scenarios.
Slow Website Loading
Websites taking a long time to load or partially loading can be a sign of network speed issues.
Difficulty in Video Calls
Dropped calls, poor video quality or audio lags during video calls on Zoom, Skype or Google Meet is another symptom of slow network speed.
Before You Start Troubleshooting
Check for Service Outage in Your Area
Before you start troubleshooting, check if there is a service outage in your area by visiting the BSNL website or contacting customer support.
Check Your Plan's Speed Limit
Verify your BSNL plan speed. Sometimes the slow speed might be due to the plan speed limitation.
Check Data Usage Limit
Ensure you have not exceeded your data usage limit as this can slow down your speed.
Steps to fix Slow BSNL Network Speed
Hardware Troubleshooting
Restart Your Router/Modem
The simplest step is to restart your router or modem. This can resolve many temporary issues and refresh your connection.
Check Router Placement
Make sure your router is in a central location, away from obstructions and electronic devices that can cause interference.
Check and Replace Cables
Check all cables connected to your router and modem for any wear or damage. Replacing old or damaged cables can boost your network speed.
Software and Device Check
Update Router Firmware
Make sure your router firmware is updated. Manufacturers release updates to improve performance and security.
Clear Browser Cache and Cookies
Clear browser cache and cookies to improve loading times and overall performance.
Scan for Malware and Viruses
Run a full virus and malware scan on your devices. Malicious software can eat up your bandwidth and slow down your network.
Advanced Check
Using Speed Test Tools for Accurate Readings
Use bsnl speed test to measure your download speed, upload speed and ping of your bsnl network. This will help you to know the current status of your network.
Check Your Coverage Area
bsnlspeedtest.co.in also allows you to check your coverage area. To do this go to the "Coverage" section of the website. Here you can enter your location or use the map to select your area. The site will then show you the coverage strength and availability in your selected area. This is very helpful in finding the best spots for strong network signals and areas with poor coverage. By using both the speed test and coverage check you can get an overall idea of your internet and network performance and stay connected at best speeds.
Interpreting Speed Test Results
Compare your speed test results with your BSNL plan speeds. If there is a big difference then there is a network issue that needs to be fixed.
BSNL Customer Support
When to Contact Support
If basic troubleshooting doesn't work then it's time to contact BSNL support.
Information to Provide for Support
Provide your account number, problem description and steps you have already tried to troubleshoot.
BSNL Support Options (Phone, Email, Online Chat)
BSNL has phone, email and online chat support for customers.
Conclusion
Review the basic and advanced troubleshooting steps outlined above to address slow network speed issues.