Join the 'Happy to Serve You' Conference on September 21, 2023, and equip yourself to conquer challenges, transform employee engagement, and foster a service-driven culture with the power of happiness.
Grand Cayman, Cayman Islands – September 17, 2023 – The Caribbean Hospitality and Tourism industry is about to experience a radiant transformation as it welcomes Kylie Rae Fitzgibbons, renowned as the Director of Happiness and the Kylie Rae of Sunshine. With a distinguished career spanning over 16 years, including a decade at The Ritz-Carlton and over four years with the Kimpton Seafire Resort & Spa pre-opening team, Kylie Rae is a shining star in luxury hospitality.
Get ready to be inspired at 'HAPPY TO SERVE YOU!' - the main event of the Caribbean Happiness Conference taking place on September 21, 2023.
Kylie Rae Fitzgibbons is not just a service consultant; she's an experienced expert who dedicates her days to spreading smiles, solving problems creatively, and empowering others to do the same. Her journey in the world of hospitality has been marked by unwavering dedication to innovation and a heartfelt commitment to crafting unforgettable moments.
One of Kylie Rae's most outstanding achievements is the groundbreaking "Service with a Smile Program," a visionary initiative designed to infuse workplaces with wellness and empower business executives to strategically integrate happiness into their company culture. By embracing this philosophy, companies can reignite their passion for service, amplify guest engagement, and drive exceptional financial performance.
Kylie Rae will happily represent as an ambassador of the Cayman Islands at the upcoming Caribbean Happiness Conference, scheduled for September 21st, 2023, at the Marriott Beach Resort in Curaçao. As a featured speaker, she will lead attendees through the exciting process of designing their own customer experience journey maps. This interactive exercise promises to unlock fresh insights and develop strategies for elevating customer satisfaction. Moreover, Kylie Rae will unveil simple, cost-effective techniques that have a profound impact on happiness, both in the workplace and beyond.
The conference offers a full day of enlightenment, networking, and inspiration, running from 8:30 AM to 5:30 PM, with lunch included. Kylie Rae is poised to share her extensive knowledge and practical wisdom with all those in attendance.
Caribbean Happiness Conference
The Conference Covers:
Interactive Learning sessions: A day filled with interactive learning, insightful talks. Leave with actionable strategies to elevate your service game!
Expert Speakers: Meet the service industry's thought leaders! Our lineup of expert speakers will share their valuable insights, best practices, and success stories.
Networking Opportunities: Connect, collaborate, and build lasting relationships! Share experiences, exchange ideas, and grow your network.
Cutting-Edge Trends: Stay ahead of the curve. You will gain insights into the latest trends shaping the service industry. Discover how to leverage innovation for exceptional internal and external customer experiences.
Diverse Sessions: Dive into a variety of sessions! Our experts will cover a wide range of service-related topics, catering to different disciplines, interests, and expertise levels.
Practical Takeaways: Expect practical takeaways you can implement immediately. From experience journey strategies, HR to service recovery techniques. We equip you, your staff, and teams with actionable knowledge to enhance your service offerings.
Inspiring atmosphere: Immerse yourself in an atmosphere of inspiration and growth. Meet passionate professionals, exchange ideas, and leave with a renewed motivation to excel in the world of service.
The conference features an expert lineup of speakers MC by Nicole Maduro - Journalist and Communication Specialist
Jandino Asporaat - KEYNOTE SPEAKER, NETHERLANDS
Muryad de Bruin - Managing Director Curaçao Tourist Board
Ron Johnson - Managing Director and Co-founder of Blueprint Creative, BARBADOS
Kylie Rae Fitzgibbons - Director of Happiness, Chief Optimism Officer, CAYMAN ISLANDS
Judith Oleana-Ubaghs - Former Chief Happiness Officer at Profound
Dr. Rayla Pikeri - Associate Professor Research and Quality of Education at ICUC
Don't miss this remarkable opportunity to learn from one of the brightest minds in the industry and breathe new life into your business with a renewed sense of purpose and passion. Join Kylie Rae Fitzgibbons at the Caribbean Happiness Conference on September 21st, 2023, and embark on a journey towards a happier, more prosperous future.
About Kylie Rae Fitzgibbons:
Kylie Rae Fitzgibbons is a renowned service consultant with over 16 years of experience in the luxury market of the Hospitality and Tourism industry. Her illustrious career includes a decade with The Ritz-Carlton and over four years with the Kimpton Seafire Resort & Spa pre-opening team. She is the visionary behind the "Service with a Smile Program," dedicated to infusing happiness into company cultures, reigniting passion for service, enhancing guest engagement, and boosting financial performance. Kylie Rae is a passionate advocate for wellness in the workplace and has become a respected figure in luxury hospitality consulting.
Publicist: Qamar Zaman T: 345-327-7206 CaymanStory.com
Release ID: 743216