Welcome to the 29th edition of the GreenBook Research Industry Trends Report, using data collected in Q1 and Q2 of 2021. As we established a few years ago, this edition is the Business & Innovation Report wherein we focus on understanding the changing dynamics of the macro drivers of the industry, as well as the role that innovation (including the companies most identified as innovative) plays in that evolution.
We begin the report with the “Business” section – exploring the shape and structure of the industry and its evolving constituents. The section examines technical drivers of decision making, organizational success factors, business outlook, and industry benchmarking. These chapters offer context for the second section, “Innovation,” where we explore buzz topics, innovation strategies, adoption of automation platforms, and unmet needs as areas of opportunity for further innovation. It is also where you can find the perennial favorite: the Top 50 Most Innovative Suppliers and Top 25 Most Innovative Clients.
When we last conducted this version of GRIT, the COVID-19 pandemic was just beginning to unfold. In this report we apply an additional lens of how that situation has impacted the industry a year into it, with some surprising results. Who has prospered, who has struggled, and where do we go from here are questions we explore deeply and provide our take on what those answers mean for both buyer and supplier organizations.