The company plans to hire as many as 200 hybrid or remote-work software engineers, architects and analysts to staff the office.
The new Plano tech hub will be the company's largest outside of its Virginia headquarters, CarMax chief information and technology officer Shamim Mohammad said. "Which has been awesome for me to observe ... the evolution of our company from a brick and mortar store-based company to an omnichannel digital technology company."
Employees on-site will focus on leveraging software development, machine learning and data science to improve customer experience. The company is centralizing its car auctions at the facility in Hutchins - which can store up to 3,000 cars - and plans to begin hosting virtual auctions by October.
The company is also expanding its customer care team, hiring 75 remote workers in Dallas to contribute to over-the-phone and online customer support. The company has 220 locations and 27,000 employees around the U.S.
The expansion for the used vehicle retailer comes as the pandemic and supply chain troubles have constricted dealership inventory and sent used vehicle prices soaring. The company said it is now the largest online buyer of used vehicles, having purchased 163,000 cars through its instant online appraisal tool.
source: https://www.dallasnews.com/business/autos/2021/08/31/carmax-opening-plano-innovation-center-hiring-300-for-expanded-north-texas-operations/
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