The number of reported personal injury industrial accidents at the Postal Service has been decreasing in recent years but it is “difficult to determine” whether safety has improved or whether the decrease is due to accidents going unreported, an audit has concluded.
The inspector general’s office at USPS cited issues including a lack of coordination among the four separate USPS data systems that keep track of accident, injury, and claim information related to vehicle and industrial incidents; employee injury compensation claims; vehicle repairs; and total accidents by facility for purposes of evaluating a facility’s safety record.
The former database shows some 455,000 accidents 2016-2020, about two-thirds of which were industrial accidents and the rest vehicle accidents.
“Supervisors did not always report or timely report motor vehicle and industrial accidents . . . Further, management did not always perform or have an efficient process in place to reconcile and track accident-related activity to identify unreported personal injuries,” the IG said.
The IG said that over that time, nearly three-fourths of the 147,000 accident repair work orders in the vehicle repairs database did not have a corresponding report in the vehicle accident database. In addition, 23,300 of incidents in the accident database were not reported within 24 hours as required, including 75 that were reported between one and three years late.
Similarly, the database for claim information related to...
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