Officials advise not to click on a link in a text message or email claiming to be from the US Postal Service. The U.S. Postal Inspection Service warned customers in a written warning Tuesday that scammers are sending fake emails known as "phishing" and phony text messages known as "smishing" pretending to be from the USPS.
"U. S. Postal Inspection Service - Headquarters
@USPISpressroom - Did you receive a text or email offering you a prize if you participate in a post-COVID vaccination survey? Don't fall for it! It's a scam! https://uspis.gov/coronavirus #USPIS #FightFraud”
Smishing messages, including phishing emails, are social-engineering hacks that attempt to trick users into handing over personal information such as Social Security numbers, credit card numbers, and account passwords or into having access to a business's computer system. A scammer can use social engineering to get you to exchange personal information and financial data, such as account numbers and passwords, during a vishing phone call.
"These messages are prompting unsuspecting consumers to confirm their personal delivery information by clicking a link or downloading an attachment, that, when opened, can activate a virus and steal information such as usernames, passwords, and financial account information," the USPS alert stated." 
Consumers should know that the USPS does not issue text messages or emails about unclaimed parcels or a distribution attempt, says postal inspectors.
Postal Inspectors Sent The Following Warnings To Customers To Help Them Avoid The Scam:
- Do not click on any links or attachments.
- Do not give out personal information: Customers should be mindful that USPS does not alert them of attempted package delivery or request personal information via email or text.
- Take a good look at the post. Poor grammar and spelling mistakes are a dead giveaway that the email is a forgery.
- Check the sender's name. Take the time to consider why the sender is requesting your information.
- Make protection and maintenance procedures a habit. Maintain the most recent versions of the protection tools and programs.
According to the USPS, consumers can report smishing/phishing by emailing [email protected] with the following information:
- For text messages, copy the body of the suspect text message and paste it into a new email without clicking on the web address. Alternatively, have a snapshot of the text message that includes the sender's phone number and the day it was received.
- Simply forward it in the case of emails. In the text, provide your name.
- Include any relevant information in your correspondence. For example, if you clicked the connection, lost money, or given some personal information.
- If more detail is needed, the Postal Inspection Service can contact you.
- Visit uspis.gov/tips-prevention for more details about such USPS scams.
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